National Application Center :: career details :: Parts Salespersons
Career Details :: Parts Salespersons
Sell spare and replacement parts and equipment in repair shop or parts store.
Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a drywall installer might benefit from experience installing drywall, but an inexperienced person could still learn to be an installer with little difficulty.
These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees.
- Determines replacement part required, according to inspection of old part, customer request, or customer description of malfunction.
- Advises customer on substitution or modification of part when identical replacement is not available.
- Reads catalog, microfiche viewer, or computer display to determine replacement part stock number and price.
- Fills customer orders from stock.
- Examines returned part for defects and exchanges defective part or refunds money.
- Receives payment or obtains credit authorization.
- Prepares sales slip or sales contract.
- Repairs parts or equipment.
- Takes inventory of stock.
- Marks and stores parts in stockroom according to prearranged system.
- Places new merchandise on display.
- Measures parts, using precision measuring instruments to determine whether similar parts may be machined to required size.
- Discusses use and features of various parts, based on knowledge of machine or equipment.
- Demonstrates equipment to customer and explains functioning of equipment.
- Receives and fills telephone orders for parts.
- Combined Food Preparation and Serving Workers, Including Fast Food
- Counter and Rental Clerks
- Retail Salespersons
- Sales Representatives, Agricultural
- Sales Representatives, Medical
- Stock Clerks, Sales Floor
- Waiters and Waitresses
General Work Activities
- Communicating With Persons Outside Organization
- Performing for/Working With Public
- Selling or Influencing Others
- Getting Information Needed to Do the Job
- Inspecting Equipment, Structures, Material
Frequent Work Context
- Job-Required Social Interaction
- Provide a Service to Others
- Deal With External Customers
- Importance of Being Exact or Accurate