National Application Center :: career details :: Baggage Porters and Bellhops
Career Details :: Baggage Porters and Bellhops
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
No previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a general office clerk even if he/she has never worked in an office before.
These occupations may require a high school diploma or GED certificate. Some may require a formal training course to obtain a license.
Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
- Delivers, carries, or transfers luggage, trunks, and packages to/from rooms, loading areas, vehicles, or transportation terminals.
- Supplies guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Inspects guest's room and explains features, such as night-lock and operation of television.
- Computes and completes charge slips for services rendered and maintains records.
- Transports guests about premises and local area, or calls taxicabs.
- Weighs and bills baggage and parcels for shipment, and arranges for freight to be shipped.
- Completes and attaches baggage claim checks and completes baggage insurance forms.
- Runs errands for guests.
- Arranges for clothing of hotel guests to be cleaned, laundered, or repaired.
- Pages guests in hotel lobby, dining room, or other areas and delivers messages and room service orders.
- Escorts incoming hotel guests to their rooms.
- Sets up display tables, racks, or shelves and arranges merchandise display for sales personnel.
- Cargo and Freight Agents
- Combined Food Preparation and Serving Workers, Including Fast Food
- Counter and Rental Clerks
- Counter Attendants, Cafeteria, Food Concession, and Coffee Shop
- Dining Room and Cafeteria Attendants and Bartender Helpers
- Flight Attendants
- Food Servers, Nonrestaurant
General Work Activities
- Handling and Moving Objects
- Assisting and Caring for Others
- Performing General Physical Activities
- Performing for/Working With Public
- Communicating With Persons Outside Organization
Frequent Work Context
- Job-Required Social Interaction
- Provide a Service to Others
- Special Uniform
- Deal With External Customers